Redeployment – a lesson on how not to do it
- David Burton
- Blog
Sometimes employment law cases throw us a gem. A recent UK Employment Appeal Tribunal decision in the United Kingdom is a Masterclass, showcasing the actions the employer did, and more importantly did not do, which cumulatively lead to the decision that the employee was unfairly dismissed.
Redundancy is known as a “no fault” dismissal because the employee is dismissed because their position is no longer needed by the employer, and not due to any fault or performance issue of the employee. As a result, it is a well-established principle in New Zealand employment law that an employer should offer an alternative position, where possible, to an employee in a redundancy situation. Similar obligations apply in the United Kingdom.
Hendy Group is a well-known car dealership in the UK operating over several brands. After a long career in car sales, Daniel Kennedy started work with Hendy Group in 2013 in used cars. He then managed a new distributorship for Kia cars (a brand which was new to him). Then in 2015 he took on a role as a trainer within the company’s Training Academy; a role in which he was required to provide training for all of the company’s sales teams across its workforce.
Unfortunately, due to the COVID pandemic, Mr Kennedy was made redundant in 2020. Mr Kennedy accepted that it was a genuine redundancy situation, and he accepted that within his team he was fairly selected for redundancy. But his complaint was that he was not provided with adequate or fair consideration for the possibility of him continuing to work for the Hendy Group in another role.
Mr Kennedy was told that he could apply for available jobs listed on the company’s intranet. The Human Resource Department took no steps to assist Mr Kennedy. The Judge was critical of this, noting that simply advising Mr Kennedy that he could apply for open positions advertised to the world on the same basis as every other applicant was not “help”. It appears that the most assistance that was offered Mr Kennedy was from his line manager who offered to speak to anyone who wanted to phone him, but the Judge noted that he would be treated as any other applicant, internal or external.
Mr Kennedy was provided with seven weeks’ notice of his dismissal, but a week after that notice he was required to return his laptop. He no longer had access to internal email or the intranet. The Judge noted that Mr Kennedy only had the same access as any member of the public to jobs notified on the website and that there were multiple sales positions available within that notice period.
Despite a lack of any proactive assistance, Mr Kennedy applied for a number of jobs with Hendy Group. He was interviewed for a sales manager position at Bournemouth Toyota. The Area Sales Manager noted that Mr Kennedy was very personable, interviewed well and had previous sales management experience; but he wanted someone with recent management experience and a proven track record of building a team. Without raising it with Mr Kennedy the Area Manager had concerns over the long commute for the potential position, and he felt that Mr Kennedy was simply keen on remaining employed.
Mr Kennedy applied for a sales advisor position at Christchurch Land Rover. He was not interviewed, and the role was offered to an external candidate. Mr Kennedy applied for another sales manager role at Salisbury Toyota; he did not hear back about that application. Mr Kennedy asked if could be “furloughed”, so that he could continue looking for alternative employment within the Hendy Group, but this was refused.
Finally, on his last day of employment, Mr Kennedy heard from HR. It included an email from HR a few days before (to an internal email address Mr Kennedy no longer had access to because his laptop had been returned). It updated him on his applications and informed him that his “applications are not going to be progressed” and while he was advised that they were not trying to “deter [him] from applying for alternative roles within the group…. the response will be consistent for other Sales related roles”.
Unsurprisingly, the Judge was highly critical of this: ‘‘This was the human resources department, which should have been supporting Mr Kennedy in a search for an alternative to dismissal, instead saying that they would not give him any sales role anywhere. This to a man who had spent 35 years selling cars, or training people how to sell cars. It is hard to imagine anything less helpful.”
Even after this, Mr Kennedy applied for a further role with the Hendy Group at Bournemouth Skoda. He did not receive any reply. Again, the Judge was critical: “I observe that the basic premise put by the Respondent’s witnesses is fundamentally unsound. It is that someone so good that he trains sales managers is not able to do the job he is training others to do.”
In New Zealand the obligation to seriously consider redeployment opportunities in redundancy situations arises out of the requirement to act in good faith, which amongst other matters, requires an employer to be active and constructive in maintaining a productive employment relationship. Ultimately the test is whether the employer’s actions, and how the employer acted, were what a fair and reasonable employer could have done in all the circumstances at the time the dismissal occurred.
Unsurprisingly, Mr Kennedy’s dismissal was found to be unfair by the Employment Appeal Tribunal in the UK. A similar outcome would be the likely result in New Zealand. Read more...